Privacy Policy

1. Who we are

VastuIQ ("we", "us") is an online Vastu Shastra, Astrology and Numerology platform run by Manoj Jangra from Zirakpur, Punjab, India. For India's Digital Personal Data Protection Act, 2023 we are the "Data Fiduciary" for the personal data described here, and for the EU and UK GDPR we are the "controller".

This policy covers vastuiq.com (including its blog), DishaAI, the VastuIQ WhatsApp number +91 99886 83544 and the reports and certificates we send. The WhatsApp Chat Policy adds details for WhatsApp.

2. What we collect

Information you give us

• Tool answers: property details (facing, room positions, sizes, city), and for astrology and numerology tools: names, date, time and place of birth.
• Files and photos: floor plans, layout sketches or photos you upload for a check.
• Purchase details: your name, email and, if you give it, your phone number, so we can deliver your report. Razorpay may also share the email or phone you typed at checkout with us.
• Questions to DishaAI and messages you send us through the contact form, email or WhatsApp. If you ask DishaAI to email you a copy of your chat, we keep that email address to send it, and to send occasional Vastu tips only if you tick that box.
• Reviews: your name, rating and comment.
• Certificates: the name and property details printed on a Vastu certificate you order.

Information collected when you visit

• Usage and device details: pages viewed, buttons used, browser, device type, screen size and approximate location (city or country from your IP address), through Google Analytics and Microsoft Clarity. See Cookies and analytics.
• Security logs: IP address and time of requests, used to stop abuse (for example, too many payment attempts) and kept only briefly.

Information about other people

If you enter details of someone else (for example, a partner's birth details for marriage matching, or a family member's home), please do so only if you are allowed to and they would expect it. For a child, a parent or guardian should enter the details.

What we never collect

We never ask for or store your card number, UPI PIN, OTP, bank password or government ID. Payments happen on Razorpay.

3. How we use it

• To calculate and show your result, and to make and deliver the report or certificate you buy (by download, email or WhatsApp).
• To confirm payments, prevent fraud and keep the records the law requires.
• To answer your questions and complaints.
• To publish reviews you send us, after we approve them.
• To understand which pages and tools work well and fix the ones that don't.

We do not sell or rent your personal data, use it for advertising, or build profiles for marketing. We do not send promotional emails or WhatsApp messages unless you have agreed to receive them.

Our legal grounds: you give your information to get a result or a report you asked for (consent and contract); we keep payment records because the law requires it; and we use limited information to keep the service safe and working (legitimate uses allowed by law).

4. AI and your floor plans

Some tools use artificial intelligence from Anthropic (the Claude AI model). When you upload a floor plan or photo, or ask DishaAI a question, the content is sent securely to Anthropic so the AI can read it and reply. Anthropic processes it for us as a service provider under its own terms and does not use it to advertise to you.

A floor plan is used only for your check and your report. We do not publish it, share it with anyone else or use it for any other purpose. How long it stays on our server depends on where you sent it: see How long we keep it. AI answers can be wrong; please read our Terms of Service.

5. Who we share it with

Only with services that help us run VastuIQ, each for the job listed:

We may also share information if the law, a court or a government authority requires it, to protect our rights or users' safety, or with a buyer if the business is ever transferred (this policy would continue to apply).

Outside India: some of these services store or process data in other countries, such as the United States. They protect it under their own security and data-protection commitments.

6. How long we keep it

When a time limit ends, the information is deleted automatically or removed from the records it was in.

7. Cookies and analytics

We use a small number of cookies and browser storage items:

• Needed to work: your language choice, DishaAI's daily free-question count and any question pack you bought (a cookie that lasts about 13 months), and payment security cookies set by Razorpay. DishaAI also remembers your last tool result and question in your own browser (not on our servers), so it can welcome you back; clearing this site's data in your browser removes it.
• Analytics: Google Analytics counts visits and tool use; Microsoft Clarity shows how pages are used (clicks and scrolling) so we can fix problems. Clarity hides what you type into form fields by default. Neither is used for advertising, and advertising cookies are always switched off.

Visitors in Europe and the UK are asked before analytics starts. Anyone can switch analytics on or off for this browser here:

You can also block or delete cookies in your browser settings. The tools keep working without analytics.

8. Your rights and choices

Wherever you live, you can ask us to:

• tell you what personal data we hold about you and how we use it;
• correct or complete it;
• delete it (except records the law requires us to keep, such as payment records);
• withdraw a consent you gave (this does not affect what was done before);
• nominate someone to use these rights for you if you die or cannot act (India);
• object to or limit some uses, or get a copy in a portable format (EU and UK).

Email info@vastuiq.com from the address you used with us, or on WhatsApp type DELETE MY DATA. We reply within 48 hours and complete requests within 30 days. We may ask you to confirm it is really you.

If you are unhappy with our answer you may complain to the Data Protection Board of India, or, in the EU or UK, to your local data-protection authority.

9. Children

VastuIQ is meant for adults (18 and over). We do not knowingly collect personal data from children. Birth details of a child may be entered only by a parent or guardian, for that family's own use. If you think a child has given us personal data, email us and we will delete it.

10. How we protect it

• All pages and uploads use encrypted HTTPS connections.
• Payment, AI and messaging keys are kept on the server, never in pages your browser loads.
• Order and message files are kept in protected folders that cannot be opened from the web, and only the owner can open the admin area.
• Card and UPI payments are handled entirely by Razorpay.

No online service is perfectly secure. If a data breach affects you, we will tell you and the authorities as the law requires.

11. Changes to this policy

When we change this policy, we update the date at the top. If a change matters for how we use your data, we will show a notice on the website. The version on this page is the one that applies.

12. Contact and Grievance Officer

Grievance Officer and data contact: Manoj Jangra, VastuIQ, Zirakpur, Punjab, India. Email: info@vastuiq.com.

We acknowledge every complaint within 48 hours and resolve it within 30 days.